Rooms Manager

Timbrell’s Yard, Bradford-on-Avon


£26,000-£28,000 + Tips

We are recruiting a Rooms Manager, responsible for overseeing the rooms department & delivering an exceptional guest experience. What will I being doing? You will be responsible for performing the following tasks to the highest standards: Oversee & manage all Rooms Operations including, but not limited to Reception, all Hotel Reservations & Housekeeping. You will be responsible for guest experience with an open line of communication with guests before, during & after their stay. You will have the ability to be visible in the operation, recognise & maintain relationships with regular guests as well as cultivate relationships with new patrons Provide leadership and act as a mentor, for all employees within the housekeeping & reception team You will be responsible for feedback received from hotel guests Liaise with other senior managers; organising daily reservations & reporting to the management team on shift. Additional projects & responsibilities as assigned   Who are we looking for? Experience in a luxury hotel environment is required A minimum of 2 years previous experience in leadership roles; strongly preferred. You will be highly organised; a strong administrator, communicator, leader & mentor Rooms Manager - Rewards Competitive Pay + Bonus Training from the word go – individual & unique to you Regular appraisals & opportunities to develop your career path Amazing staff trips, parties & team building days Eat for free! (all fresh ingredients & the best local suppliers) Bike to work & well being in the work place scheme Voted as one of the best companies to work for in the South West!

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Timbrell’s Yard is part of Stay original Co. and we are delighted to have won two awards in the 2021 hospitality trade ‘Oscars’. Stay Original Co was presented with the ‘Best Accommodation Operator’ in The Publican awards and also the ‘Best Premium Food Offer’. These two high-profile awards are great news and we are super proud.

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